Default Experience
  • 22 Oct 2020
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Default Experience

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What is the Default experience?

The RetentionEngine Default Experience is a tab that opens when your customers select your "cancel" button/link.
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How to install Default Experience?

Step One: Collect Code Snippet

To install the Default Experience onto your website, you’ll first need to can access the Default Experience Code Snippet under the RetentionEngine Settings tab.

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Step Two: Paste Code Snippet

Pasting the code snippet is specific to your subscription management platform. For specific instructions on where to paste this, choose your subscription management platform from the below:

If you are switching between the Default and Embed Experience:

Make sure you've only pasted one RetentionEngine Code Snippet in your code. If you're switching between experience types, you can simply replace the existing code with the new one.

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