RetentionEngine Updates: November 11 2020
  • 10 Nov 2020
  • 1 Minute To Read
  • Contributors
  • Print
  • Share
  • Dark
    Light

RetentionEngine Updates: November 11 2020

  • Print
  • Share
  • Dark
    Light

Pause Conditional Logic

Don't want to show the pause screen to all customers? Now you can determine who is offered an option to pause their subscription based on the exit survey.

You can find this feature under the "Pauses" tab. 
unnamed.png

Differentiate Redirects Based On Outcome

You can now redirect customers to different URLS based on their outcome-
i.e. if the customer pauses, claims a resolution, or cancels.

You'll find this feature under the 'Cancel Screens' tab. 
unnamed-1.png

Was This Article Helpful?