---
title: "Offer customer support"
slug: "offer-custom-support"
updated: 2020-07-12T16:28:17Z
published: 2020-07-12T16:28:17Z
canonical: "docs.bellwethr.com/offer-custom-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bellwethr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offer customer support

Sometimes your customers just need a little education. This resolution was created as "Relevant Information", and the link leads to a form that will provide the support team with information so they can provide custom support!

![Screen Shot 2020-07-12 at 10.55.57 AM](https://cdn.document360.io/ac5d6d3b-d1b3-4a56-b758-d584b80df54b/Images/Documentation/Screen%20Shot%202020-07-12%20at%2010.55.57%20AM.png)

![Screen Shot 2020-07-12 at 11.22.25 AM](https://cdn.document360.io/ac5d6d3b-d1b3-4a56-b758-d584b80df54b/Images/Documentation/Screen%20Shot%202020-07-12%20at%2011.22.25%20AM.png)

*Note: If you plan on offering a discount, make sure to let your support team know. If you create the resolution using "Contact Support", the discount would not be automatically applied to the customer's account.*