Offer customer support

Prev Next

Sometimes your customers just need a little education. This resolution was created as "Relevant Information", and the link leads to a form that will provide the support team with information so they can provide custom support!

Screen Shot 2020-07-12 at 10.55.57 AM

Screen Shot 2020-07-12 at 11.22.25 AM

Note: If you plan on offering a discount, make sure to let your support team know. If you create the resolution using "Contact Support", the discount would not be automatically applied to the customer's account.