CrateJoy API Key
  • 22 Jul 2020
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CrateJoy API Key

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RetentionEngine only works for customers that manage their account on your website.
Your Cratejoy marketplace customers will not cancel through the RetentionEngine.

How to find your API key in the CrateJoy admin panel

Sharing your API key allows the RetentionEngine to access vital customer information to ensure a flawless customer experience. Additionally, the API key allows the RetentionEngine to automatically update customer accounts with discounts, pauses, or cancellations.

  1. Log in to your Cratejoy panel at my.cratejoy.com
  2. Click on "Settings" > "API".
  3. From the API menu, click on "Generate a new Key" to get the Client ID and Client Secret Key of the new key.
  4. Return to app.bellwethr.com and paste the Client ID and Client Secret Key into the Retention Engine builder.



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