What does the API Key do?
Adding your Cratejoy API key to the RetentionEngine Builder is the first step to connecting RetentionEngine to your Cratejoy store.
The API Key allows the RetentionEngine to automatically update customer accounts with discounts, pauses, or cancellations.
Your Cratejoy marketplace customers will not cancel through the RetentionEngine.
Generating an API Key in Cratejoy
Log in to your Cratejoy Dashboard at my.cratejoy.com.
On the sidebar menu, navigate "Platform Settings" and select "API."
On the API screen, select the "Generate A New Key" button.
You'll then see a pop up with the Client ID and Client Secret Key fields for your newly created API Key.
Paste API Key in the RetentionEngine Builder
We will now return to the RetentionEngine builder and paste the Client ID and Client Secret ID into the corresponding fields.
Select Cratejoy as your billing system integration and paste the Client ID and Client Secret ID into the corresponding fields.
Once those fields are pasted, you're API Key has been added, and you can continue to the RetentionEngine Dashboard!