Resolutions for "Bought as a gift"
  • 12 Jul 2020
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Resolutions for "Bought as a gift"

  • Dark
    Light
  • PDF

Article summary

These ideas are for the customer that bought your subscription as a gift.


Gift smarter, not harder! Change the date.

RetentionEngine supports gifs. I did a screen record of changing the date in my account management. Then I used gifmaker.me to convert this video into a gif.

giftsmarter


Discount for the gift receiver

You can create a special coupon that the gift giver can share with the giftee.

Use a "Relevant Info" cancel resolution to share the discount code.

Note that this will most likely result in a "Canceled" outcome, but hopefully you'll acquire a new customer to offset this!

Screen Shot 2020-07-12 at 11.07.40 AM


Keep the gift for yourself

Screen Shot 2020-07-12 at 11.39.00 AM


Was this article helpful?