---
title: "RetentionEngine Overview"
slug: "getting-started-overview"
updated: 2021-10-31T21:45:29Z
published: 2021-10-31T21:45:29Z
canonical: "docs.bellwethr.com/getting-started-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bellwethr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# RetentionEngine Overview

![Getting Started_ Welcome graphic.png](https://cdn.document360.io/ac5d6d3b-d1b3-4a56-b758-d584b80df54b/Images/Documentation/Getting%20Started_%20Welcome%20graphic%281%29.png)

## What is RetentionEngine?

RetentionEngine is a No-Code Cancel Flow app that helps reduce voluntary subscription churn and then predict future churn. The customer cancel flow consists of four steps:

1. The Exit Survey
2. Personalized Treatments
3. Pause Options
4. Cancel Confirmation

Here's a quick overview of what RetentionEngine looks like to your customers: [Embedded content](https://player.vimeo.com/video/415957282)

## How does it work with my site?

RetentionEngine integrates with your subscription platform (Recurly, ReCharge, Cratejoy, etc.) to manage your cancellations. When your customers request to cancel their account, for example via their customer portal, RetentionEngine's cancel flow is triggered.

Here's a quick overview of the RetentionEngine dashboard:

[Embedded content](https://player.vimeo.com/video/640955971)

          Is your subscription platform on RetentionEngine?

          

[Click here for our full list of integrations.](/v1/docs/connect-subscription-platform)

## How do I get started?

Getting started is easy for companies on one of our subscription platform integrations. We can also integrate with custom subscription systems.

Here's what to expect as you set up your RetentionEngine account:

1. [Create Account](http://app.bellwethr.com/accounts/signup/)
2. Select your Billing Plan: [Read more on plans here](/v1/docs/billing-plans)
3. Build your RetentionEngine
4. Customize your RetentionEngine
5. Installation

          Need help setting up?

          

Check out our [Go Live Walkthrough](https://docs.bellwethr.com/docs/getting-started-go-live) for a step-by-step guide!